Category: Telecentre Manager : Mr Nandana Madugalle: Nenasala Teldeniya
Implemented by the ICT Agency of Sri Lanka under the E-Sri Lanka initiative. Teldeniya was one of the rural and disconnected villages in Kandy district before the implementation of Nenasala in the area. Managed by the entrepreneur model, Teldeniya Nenasalas’ success story is a result of the dedication and hard work of the Nenasala staff members over the past few years.Nandana Bandara Madugalle, a young individual and the oldest staff member is also a part of Teldeniya Nenasala success story. Nandana, aged 27 is a resident of Teldeniya village. Nandana is the youngest of a family of Three children whose father is a government Teacher and mother is a house wife. Nandana has successfully completed his advanced level studies from the Dharmaraja Collage Kandy and he has followed an IT diploma from the IDM. And also he had completed BCS .(British Computer Society)
Nandana joined Teldeniya Nenasala services on 03th November 2007. As a Manager. By that time, Teldeniya Nenasala possessed limited resources such as only the 3 computers and there were limited number of students who had enrolled to follow the IT training classes. Therefore by the early stage of his service, Nandana was assigned with few responsibilities such as to conduct the IT training classes for the kids and school students. As the Nenasala services expanded, Nandana’s role as a Nenasala Manager included multiple tasks and responsibilities. Nandana is a young and energetic individual who actively participates with Nenasala awareness raising campaigns, Nenasala community development initiatives, Nenasala IT training programs, etc. Nandana assist all the Nenasala users who daily visit Nenasala for various purposes such as communication, information search, IT training. Over the last 5 years of service, Nandana has improved his out-going personality and he maintains friendly attitudes towards the community in helping them out with their requirements. Nandana is a good team player who supports his co-staff in fulfilling Nenasala daily activities. Because of that he got the post of Ambassador in Central Province given by the ICTA
Before the implementation of Nenasala, Teldeniya remained as one of the least connected rural villages of the Central province where Computers and IT was considered as a luxury. Yet, over the past 5 years of time with Nenasala services, digital literacy rate of the village has being improved and remains in a stage of satisfactory. Nandana as the Manager for Teldeniya Nenasala has immensely contributed and cooperated with Nenasala activities. During the early stage, Teldeniya Nenasala commenced their activities in village School level. Teldeniya Nenasala conducted awareness creation workshops in school level with the support received from the regional education department. Nandana has conducted awareness creation
session on Nenasala services and importance of ICT in day today life. Nandana has given a great help to these campaigns and assisted the co-staff to carry out successful events. With the positive outcomes of the first phase activities, Teldeniya Nenasala conducted awareness campaigns for all the schools in the area and as a result, Nenasala could attract a large number of school students for Nenasala IT training classes. Most of the students are keen on participating to the IT training classes at Nenasala and they are interested in using internet and computers for their studies. Nandana was able to deliver successful and interesting classes as he could retain the enthusiasm among the students to use ICT. Teldeniya Nenasala gradually expanded their activities as they could serve not only the school students, but the different sectors of the community such as agriculture, trade, government employees, youth, etc. Nandana equally contributed this programme with his full potential as he could better serve his community with his expertise. Specially, he contributed to co-operate social responsibility related activities carried out by the Teldeniya Nenasala. For instance, there was a programme which was focused on benefiting the children coming with low income families. Nandana volunteered to conduct free IT training classes for these children. Added to that, a survey research conducted on these law income groups revealed the fact that main cause for their poverty is their addiction to drugs and alcohols. Nandana took the leadership in carrying out a counselling service for the parents of these families and he conducted parents meetings as he could convince them on their responsibilities as parents to ensure the future of their children. Added to that, representing Teldeniya Nenasala, Nandana took part in community development program’s as a resource person organized by the rural societies in the area and he assisted the community in various ways. In further supporting co-operate social responsibility initiatives of the Teldeniya Nenasala, Nandana initiated a scholarship programme for the children of war heroes in the area.
With this programme, he could benefit 100 students with IT training. This scholarship programme was well recognized by the community and Nandana could successfully complete the programme with positive feedback received from the beneficiaries.
Teldeniya Nenasala has assisted most of the government and community based organizations in the area to computerize their data and operations. In such initiatives, Nandana has efficiently assisted in carrying out Nenasala activities. Also, Teldeniya Nenasala is a recognized IT institute in the area and Nandana has played a leading role in achieving Nenasala objectives and delivering the dividends of ICT to every village and every citizen.
Teldeniya Nenasala has established a social welfare foundation called 'Jana Udana Lanka Foundation' for the benefits of students who followed the IT training programs of the Nenasala and for the frequent Nenasala users. Nandana takes the leadership in managing the activities of the foundation and he conducts the monthly meetings for the members and discuss their difficulties and assist solving out their problems. he organizes workshops for the youth in personality development, positive thinking, etc. and he was successful in obtaining the support from the resource persons in the area. Today, Teldeniya Nenasala is a reputed IT resource centre in the area. Teldeniya Nenasala provide IT assistance and consultation to all the community based organizations and government organizations in the area. Nandana participates by coordinating the respective organizations with Nenasala.. he has helped building a strong partner network for the Nenasala. With Nandana's ability in building strong co-relationships with the organizations and institutions in the area, Teldeniya Nenasala could easily get sponsorships for the activities that they are planning to launch.
With Nandana's guidance and influence, most of the community has become frequent users of the Nenasala. Resource mobilization is a significant to a Nenasala as there are limited resources available and Nenasala has a great responsibility to serve all the community members. Nandana has managerial skills in resource mobilization as he is capable of efficient and effective use of resources available. he has helped with her expertise in finalizing a resource mobilization plan for the Nenasala and he has always fulfilled his duties to the Nenasala while ensuring the effective use of Nenasala resources. Nandana Manages all the financial accounts and documents of the Nenasala activities and he generates monthly reports on financial transactions which is really helpful in understanding a financial stability of the Nenasala and planning out future Nenasala activities. Teldeniya Nenasala has achieved its financial sustainability and could obtained assets worth over one million due to its successful resource mobilization Nandana has immensely contributed to the sustainability and the success of the Nenasala by playing multiple roles. In every year, Teldeniya Nenasala prepares a activity planner and organize various projects and activities. Nandana takes the leadership in documentations and reports generation of all activities and share the responsibilities among the Nenasala staff. He possesses outgoing personality and he is capable of maintaining friendly relationships with his co-staff, Nenasala partners and Nenasala users. Further he has the capacity to work under pressure while fulfilling multiple roles.
One of the innovations that Nandana initiated is that he implemented an IT training programme for the journalist in Teldeniya area and he conducted training sessions for them. He assisted the newspaper reporters in the area to document their article in computers and communicate with their news agents via emails and skype. This program directed all the journalists and news reporters to use Nenasala as their communication centre. It built a cordial relationship between Nenasala and the journalists and as a result Nenasala has no difficulty in publicizing the Nenasala events via the public media with free of charge.
Nenasala Team Wishing you all the best & Good Luck ... !